Resources for preparing
Emergencies Happen: Protect what matters most

A practical four step guide about preparing and coping should an emergency occur. The four steps include:  

  1. Get in the know 
  2. Get connected 
  3. Get organised 
  4. Get packing 
How to prepare for a heatwave

A factsheet with simple steps that you can take to help you stay cool, avoid risks and identify heat exhaustion and heat stroke. 

THE AIDER PROGRAM- Factsheet  Detailing the Assist Infirm, Disabled and Elderly Residents (AIDER) Program, this factsheet provides checklists on protecting your home and preparing for a bushfire with top 5 actions to make your home safer 
THE AIDER PROGRAM- Online form  The AIDER (Assist Infirm, Disabled and Elderly Residents) program is a free, one-off service which supports some of our most at-risk community members. Complete the online form to find out more and access this program. 
Bush fire survival plan  This get ready for a bush fire guide gives you four simple steps to making a bush fire survival plan.  
Flood insurance  This fact sheet explains the definition of ‘flood’ and the impact this may have on your claim following a flooding event. 
Flood premiums  A factsheet on why insurance premiums are rising and the risks of opting out of flood cover. It covers what you should consider when deciding to opt out of flood cover.  
Storm insurance  A fact sheet covering important information around insurance coverage for storms, including making a complaint and getting help. 
Home Emergency Plan A 14 step-by-step process to help create a plan now so that you understand your risks and know what to do in an extreme weather event. 
SES Flood Safe Resources   This website provides a range of resources relating to floods. The resources are grouped under three heading to help you find the ones that are right for you and your situation, being before a flood, during a flood and after a flood.  
SES Storm Safe Resources  A website with a range of SES resources around storms. The resources are grouped under three heading, before a storm, during a storm and after a storm.  
Tips: Preparing for disasters as a renter 10 tips to help renters prepare for unexpected emergencies affecting them, their household and their rental home. 
Resources for during
Your workplace rights during a disaster information for private sector employees in NSW  Includes information for private sector employees in NSW, covering leave entitlements that may apply, relevant Q&As and important contacts 
Resources for post
Information Kit for disaster affected communities

Provided by the Disaster Response Legal Service NSW, this information kit covers how this service can help, legal issues arising in a disaster, links to disaster law check-up sheets and how you can contact the Disaster Response Legal Service.   

Community workers can use these checklists to identify if their client has a legal problem and where to refer them for help. 

Insurance claims after a disaster – your questions answered  A booklet to help navigate the many steps needed after an extreme weather event in making an insurance claim. 
What to do after a storm – insurance questions answered A factsheet covering what to do straight away, what to do if your property has been damaged and where to get help.  
Parenting and child support issues for those affected by bushfires or other natural disasters A factsheet with information about family law parenting issues and child support arising from bushfire impacts. It covers legal rights, options, Q&As and where to get help.  
Domestic violence and AVO issues for those affected by natural disasters  Covering relevant information and key organisations if you have an AVO and you have been affected by recent extreme weather events.  
Disaster damage A two-page factsheet about damage to rented premises that is not caused by faults of the landlord or tenants. For example, damages caused by a storm, fire, flood, or a car crashing into the premises 
Natural Disasters  A factsheet for home owners in a residential park, caravan park or manufactured home estate, and live their on a permanent basis.  
Bushfire Insurance   This fact sheet which helps you understand your policy, how to make a claim and where you can get free independent legal advice if you have lost property due to bushfire – car, building and contents insurance. 
Tree damage in a storm   A useful fact sheet with case study examples on what to do if a tree falls in a storm and who pays for the resulting damage.  
Flood insurance  This fact sheet explains the definition of ‘flood’ and the impact this may have on your claim following a flooding event. 
Storm insurance  A fact sheet covering important information around insurance coverage for storms, including making a complaint and getting help. 
Insurance Claims Management Service Considering hiring an insurance claims management service? Financial Rights have put together some information to help you understand the risks involved and what are the alternatives.